POLICY

SHIPPING POLICY

Most orders will be shipped within 24-48 hours unless otherwise requested.


RETURN POLICY

AATECHPRO,LLC is pleased to be able to offer you a 30-day money back guarantee for all consumer orders purchased directly through AATECHPRO, LLC (Online or over the phone). We hope that the product(s) you have purchased will fulfill your expectations; however if for some reason it does not, we would ask that you do the following:

1. Review the "Quick Start Guide" and "Scanning tips" documents to give you some tips on the scanning technique.

2. Call our customer support on-1 -203-270-9468 - Mon-Sun, 9.00am – 7.00pm EST for help and guidance in using your Reading Pen.

If you are still not satisfied with your purchase, then please return the product with proof of purchase, in the ORIGINAL PACKAGINGin PERFECT CONDITION (do not damage the box when you open it)with ALL parts included. (If any items or components are deemed missing upon receipt of return, AATECHPRO, LLC. reserves the right to charge a missing parts and replacement fee.

Return merchandise to the following address:

AATECHPRO, LLC
14 Maura Lane
Danbury, CT 06810

Please use a carrier/service that provides tracking and delivery confirmation (e.g. FedEx, UPS, USPS Express Mail).

Call us and email us to let us know that you are going to return your purchase so we can accommodate you the best possible way.

Phone: +1-203-270-9468
E-mail: support@aatechpro.com

All refunds will be via company check if paid by check or we will refund your credit card if paid by credit card. The checks will be mailed out by the 15th of the month after receipt of the Reading Pen by AATECHPRO, LLC.

AATECHPRO, LLC will NOT issue a refund on products for any of the following reasons:

  1. The product is damaged, scratched, destroyed or intentionally misused.
  2. The product is not in the original packaging.
  3. The product is returned without your AATECHPRO, LLC invoice or proof of purchase.
  4. The product is not received by AATECHPRO, LLC within 30 days from the date that the product was shipped to you.

POLICIES, TERMS AND CONDITIONS

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the AATECHPRO, LLC site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the AATECHPRO, LLC site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.


Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policyAATECHPRO,LLC is not responsible for the actions of third parties.


Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. AATECHPRO, LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.


Credit Cards and PayPal

We accept payment via PayPal and the following credit cards: Visa, MasterCard, Discover, AMEX. There is no surcharge for using your credit card to make purchases with AATECHPRO, LLC. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.


Money Orders and Cashier's Checks

AATECHPRO, LLC accepts money orders, cashier's checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier's check. We cannot guarantee the availability of a product by the time funds clear or payment is received.


Shipping Policy

Shipping Time - Most orders received before 2:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 2:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by AATECHPRO, LLC or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.


International Shipping

Orders shipped to destinations outside the USA may be subject to additional local taxes. These taxes may need to be paid locally before your order clears local customs. AATECHPRO, LLC. has no control over the amount or imposition of these taxes.


Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship the same day if ordered by 2:00PM or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.


Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.


Taxes

AATECHPRO, LLC shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of CT. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.


Returns

AATECHPRO, LLC will gladly accept the return of products within 30 days from the date of purchase for a full refund of product cost. All products must be in original condition and returned with ALL components. We refund the item price but not the shipping fee. The shipping is calculated the following way in case of free shipping offered by AATECHPRO, LLC: item price minus shipping fees charged to AATECHPRO, LLC Ex: the shipping fee for one pen delivered within the US and Canada is $10. We will refund the full Reading Pen cost minus $10.


Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, AATECHPRO, LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. AATECHPRO, LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, AATECHPRO, LLC shall immediately issue a credit to your credit card account in the amount of the incorrect price.


Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that AATECHPRO, LLC. is not responsible for the operation of or content located on or through any such site.


Copyright andTrademark Notice

This site is owned and operated by AATECHPRO, LLC. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of AATECHPRO, LLC Copyright © 2007, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without AATECHPRO, LLC prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.


Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether AATECHPRO, LLC signs them or not. AATECHPRO, LLC reserves the right to make changes to this site and these Conditions at any time.



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